Privacy Policy

Effective Date: 26.05.2025

Cobham Grooming Room is committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following information when you visit our website, make a booking, or use our services:

Personal details: Name, contact number, email address
Booking information: Appointment date, time, and services selected
Payment information: Payment method (we do not store card details)
Website usage data: Pages visited

2. How We Use Your Information

Your information is used to:

Manage bookings and provide services
Communicate appointment confirmations or changes
Respond to enquiries or feedback
Improve our services and website
Send occasional promotional offers (if you subscribe)

3. Data Sharing

We do not sell, rent, or trade your personal data. Your information may be shared only with:

Trusted third-party platforms used for booking and payment (e.g., our online booking system)
Authorities if legally required (e.g., public health or law enforcement)

4. Data Security

We take reasonable precautions to protect your information, including secure booking platforms, encrypted connections (SSL), and restricted staff access.

5. Your Rights

You have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent to receive marketing communications

To exercise any of these rights, please contact us at cobhamcgr@gmail.com.

6. Cookies

Our website may use cookies to enhance your experience. You can adjust your browser settings to refuse cookies if preferred.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Cobham Grooming Room
Email: cobhamcgr@gmail.com
Phone: 01932 391071